PRIVACY POLICY

Last Updated: August 2026

Viro Casa respects your privacy and is committed to protecting the personal information you provide when you visit virocasa.com, contact us, visit our showroom, or communicate with us regarding our products and services.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and other applicable Philippine data privacy laws and regulations.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Full name
  • Email address
  • Contact number
  • Location, city, or area
  • Details about your project or inquiry
  • Preferred method of contact
  • Messages and other information submitted through our contact forms
  • Information you provide through telephone, email, social media, or showroom inquiries

When you browse our website, we may also automatically collect certain technical information, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring website or source
  • Date and time of visits
  • General website usage and interaction data

This information may be collected through cookies, analytics tools, server logs, or similar technologies.

2. How We Use Your Information

We may use your personal information to:

  • Respond to inquiries and requests
  • Provide information regarding Viro Casa products and services
  • Discuss potential kitchen, closet, vanity, cabinetry, or interior projects
  • Arrange showroom visits, consultations, or meetings
  • Prepare quotations, proposals, or other project-related communications
  • Provide customer support
  • Improve our website, products, services, and customer experience
  • Maintain the security and proper operation of our website
  • Comply with legal, regulatory, accounting, or contractual requirements
  • Send marketing or promotional communications where you have provided consent or where otherwise permitted by law

We process personal information only for legitimate and declared purposes and in accordance with the principles of transparency, legitimate purpose, and proportionality under Philippine data privacy law. National Privacy Commission

3. Legal Basis for Processing

Depending on the circumstances, we may process your personal information based on:

  • Your consent
  • Steps necessary to respond to your inquiry or enter into a contract with you
  • Performance of a contract or service
  • Compliance with legal obligations
  • Viro Casa’s legitimate business interests, provided these do not override your fundamental privacy rights

Where processing depends on your consent, you may withdraw your consent subject to applicable legal or contractual limitations.

4. Contact Forms and Project Inquiries

When you submit a form through virocasa.com, we may collect information such as your name, email address, telephone number, location, type of inquiry, and the message or project details you provide.

We use this information primarily to respond to your inquiry and communicate with you regarding your request.

Please avoid submitting confidential, highly sensitive, or unnecessary personal information through the website unless it is specifically required for your inquiry.

5. Cookies and Website Analytics

Viro Casa may use cookies and similar technologies to improve website functionality, understand how visitors use the site, measure website performance, and support marketing activities.

Cookies may include:

  • Essential cookies required for website functionality
  • Preference cookies
  • Analytics cookies
  • Marketing or advertising cookies, where applicable

You may control or disable cookies through your browser settings. Disabling certain cookies may affect some features of the website.

If virocasa.com uses non-essential analytics or advertising cookies, we recommend implementing a separate Cookie Notice or Consent Banner that allows visitors to manage their preferences.

6. Sharing of Personal Information

We do not sell your personal information.

We may share personal information only when reasonably necessary with trusted third parties that help us operate our business and website, such as:

  • Website hosting providers
  • Website developers or technical service providers
  • Email and communication providers
  • Cloud storage providers
  • Analytics providers
  • Customer relationship management or marketing platforms
  • Professional advisers, auditors, or legal advisers
  • Government agencies or regulatory authorities where required by law

Third-party service providers processing personal data on our behalf are expected to implement appropriate confidentiality, security, and data protection measures. Under the Data Privacy Act, organizations remain responsible for ensuring appropriate safeguards when personal information processing is subcontracted. National Privacy Commission

7. International Data Transfers

Some third-party technology or cloud service providers used by Viro Casa may store or process information outside the Philippines.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place and that your personal information continues to receive an adequate level of protection.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purpose for which it was collected, including responding to inquiries, maintaining customer or project records, complying with legal obligations, resolving disputes, and enforcing agreements.

Retention periods may vary depending on the type of information and applicable business, contractual, accounting, or legal requirements.

When personal information is no longer required, we will take reasonable measures to securely delete, anonymize, or otherwise dispose of it.

9. Data Security

Viro Casa takes reasonable organizational, physical, and technical measures to protect personal information against:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure
  • Destruction

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

You are therefore encouraged to avoid sending sensitive or confidential information through unsecured communication channels.

10. Your Data Privacy Rights

Under the Philippine Data Privacy Act, you may have the right to:

  • Be informed about how your personal information is processed
  • Access personal information we hold about you
  • Correct or rectify inaccurate or incomplete information
  • Object to certain types of processing
  • Withdraw consent, where processing is based on consent
  • Request erasure or blocking of personal information when legally appropriate
  • Request data portability, where applicable
  • Claim damages in circumstances provided by law
  • File a complaint with the National Privacy Commission

These rights are recognized by the National Privacy Commission and may be subject to limitations under applicable law. National Privacy Commission

To exercise any of these rights, you may contact us using the details below.

11. Third-Party Websites

Our website may contain links to third-party websites, including social media platforms, Google Maps, or other external services.

Viro Casa is not responsible for the privacy practices, content, or security of websites operated by third parties.

We encourage you to review their respective privacy policies before providing personal information.

12. Social Media

If you communicate with Viro Casa through Facebook, Instagram, or other social media platforms, your interactions may also be governed by the privacy policies and terms of those platforms.

We may receive information that you voluntarily provide through those services and use it to respond to your inquiry or communicate with you.

13. Marketing Communications

Where permitted by law or with your consent, Viro Casa may send you information about our projects, products, showroom activities, design inspiration, or other relevant updates.

You may opt out of marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us directly.

Opting out of marketing communications will not prevent us from sending necessary service-related or transactional communications.

14. Children's Privacy

The Viro Casa website and services are not specifically directed toward children.

We do not knowingly collect personal information from minors without appropriate consent from a parent or legal guardian where such consent is required by law.

15. Changes to This Privacy Policy

Viro Casa may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, or applicable laws.

Any updated version will be posted on this page together with a revised Last Updated date.

We encourage visitors to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy, would like to exercise your data privacy rights, or have concerns regarding the handling of your personal information, you may contact:

Viro Casa
3rd Floor, Greenbelt 5
Ayala Center, Makati City
Philippines

Email: sales@virocasa.com
Telephone: (02) 7915-3490